Bespoke obviously take customer service very seriously because we’ve never needed to follow them up – it was always the other way round. Communication was exemplary and we really appreciated them putting our wants and needs at the forefront.
Attention to detail was also very good. We’ve found zero wasted space in our house. They scrutinized and revisited every space, asking us how we liked to live and where the high value areas were so we knew where to compromise less.
By far the favourite part of the process was the interaction with switched on designers. We loved getting to add our flare to the project while having confidence that we’d be challenged on our ideas - ultimately so they could see what was important to us and what was not. It really came down to trust, and an open attitude to their invaluable input.We got everything we dreamed of, and more. Would we use Bespoke again? You bet!